There's nothing like a human interface

If you subscribe to this blog, you probably received a number of posts that simply said "test" in the past 24 hours. The reason? Blogger has been "encouraging" it's users to migrate their old blogs into their new program, fueled by Google groups.

I resisted, and resisted, but now that the new program is out of beta, I finally I decided that I ought to move the Advice Sisters blog.

What a mistake!

For starters, I now have a more complicated sign-in procedure which takes more time. Once in the dashboard, I see little benefit except it's more confusing. But the worst part of all is that the settings for the blog were messed up in the move, and I cannot get new posts to publish on the blog that has been hosted on my web site, advicesisters.net.

I used the (limited) knowledge of have as a webmistress to try and figure out the problems. I looked at blogger's FAQs (which only encouraged me to make adjustments that made the problem worse). I posted on the user groups (no one answered except for one helpful soul who told me I had "warnings and errors" (duh!)

I tried to find a single human interface..this is a problem with my fundamental lack of understanding of how paths and directories work (although I have some knowledge, apparently not the right pieces). A simple phone call or email to a real person might help.

After spending an hour (my long distance dollar, of course) to Godaddy.com all I came away with is the knowledge that if you don't pay for Godaddy's blog software, you're not going to get any true assistance (although the tech guy really did try to help me until he realized I wasn't using Goddaddy's blog).

If you are reading this either on the feed or hopefully, online, please comment and let me know.

I miss the good old days, where someone would still pick up a phone or answer an email. Now, if you don't get pity from someone on a users group (yeah, let the consumers help each other instead of the company that encourages them to use their products) you are sunk!