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For entrepreneurs, employees, job seekers, employers, and anyone working on a career move -- by Alison Blackman Dunham (aka. "Advice Sister Alison")

 

 

The Job Isn't What I Expected: 

Q: DEAR ALISON, HERE'S WHAT I'M ASKING:  

Steve S. wrote: "I took a job just a couple of weeks ago but I think I've made a serious mistake. My supervisor works only on crisis mode. I need him to answer some important questions for me, but he has canceled our last five appointments because of some last-minute emergency. To make matters even worse, the other managers appear to relieve their stress by openly criticizing each other. I want to someone that this makes me uncomfortable, but every time I try to get someone’s attention, they’re off to handle yet another crisis! My boss’s secretary has already told me that if I want a calm, supportive environment, I’m in the wrong place.  I don't need someone to constantly hold my hand, but it's difficult to work for a boss who is never available to his staff! Should I cut my losses and quit right now?"

Barbara E. wrote: "I’ve had a stable work history for 22 years. Three months ago I got a new job and I'm already wondering if I should quit.  Right after I started work, my boss was fired. The department was immediately reorganized and not only were my title and duties changed, but I found myself working for a very authoritarian boss. If I had known that I’d be working for this tyrant I’d never had accepted the job! I know how you are always warning people to get agreements in writing, but I didn’t do it. Predictably, management is rescinding their verbal promise to give me the extra week of vacation time that I’d negotiated with my former boss. I don’t want to mess up my stable work history, but I can’t stay in this situation. How do I convince potential employers that I’m not a job-hopper and a bad risk?"

C.J . wrote: "I spent 10 years at each of my last jobs, but I accepted a new job a few months ago and it's a disaster! My boss left after just a few weeks and hired a friend of his. This guy took over all the things that I was hired to do. He takes all of the credit when things go well, and blames me when they don't. I don’t like or trust him! Should I find another job  now, or wait it out?

 

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TAKE #1:

I have gotten a lot of letters like the ones above.  I always wonder why these otherwise savvy job seekers "didn’t have a clue" when they were interviewing for their jobs? 

As a job seeker you are a buyer as well as a seller.  It is your responsibility to look beyond the congenial smiles of the interviewers and figure out what you'll really be dealing with if you take the job.   That means making mental notes about the work environment, the general "vibe" of the place, the way people at the company communicate with you (and with one another). Don't be wooed by a great looking office or promises of a "great" work environment- believe what you observe!

To Steve:  If  "crisis mode management" isn’t to your liking and it is as widespread in your office as you say it is, why did you accept this position? Didn't you know you'd be asked to work under the same conditions as everyone else? No that you're on the job, do damage control before you call it quits.  First,  consider the positive aspects of your situation: your nearly-absent boss apparently doesn’t mind if you take charge of your daily activities and decisions. This would be considered as a wonderful opportunity by many ambitious, self-starters. Play your cards right and you could have a fast trip up the career ladder! You might honestly prefer a boss who is always available to you, but then you might feel constrained by a "micro-management" style.  It is very possible that one of the reasons your boss selected you is that he knew you could jump right in and handle things on your own, freeing him up to focus on other issues.  Bothering your boss and his colleagues with your worries and complaints won't get you the results you want. In fact, it will just annoy the higher-ups and make them doubt that you were the right choice for the job after all. You might also consider the circumstances.  Is this a really busy time for your boss and could that be the reason's he's been unavailable?  Has a major project just started? Did business pick up suddenly?  Maybe you are just asking for a lot of attention at a terribly busy time.  If the managers are too busy to talk to you, they are probably too busy to talk to others on your level, too.  Your co-workers who have been there longer may be helpful in showing you the ropes. Approach them with confidence and don't whine or complain. You might start by saying: " I really need this information but the boss isn’t around to ask for it.  Do know how how?...do you know where?...can you tell me....?" You get the idea!

Steve, you also mentioned that you are upset by the negative criticism" levied by the managers at each other. Ask yourself: "Is it really as bad as I think it is?" First impressions can often be wrong, and you haven't been there a very long time. In some offices, catty criticism is a strange sort of witty banter and comraderie.  As long as it isn’t directed towards you it is really none of your business. You don’t have to like it — just ignore it and stay out of the office politics as best you can.

If none of this helps you, I would suggest that you start quietly but seriouslystart job hunting, but continue to give the job a chance to work out while you look. Leaving now will only make you look like a quitter. If you can work your way around your immediate concerns and keep an open mind, you might actually begin to appreciate the job you have. If things don't get better at least you’ll have logged a few more months on the job and will be working towards finding another job you will like better than this one!

 

 

 

 

 

 

 

 

 

TAKE #2: 

To Barbara & C.J.:   Perhaps neither of you would have accepted your jobs had you known who was taking over, and the upheaval that would  results right after you started working. Maybe it's just the luck of the draw, but now you've got to deal with the situation or start job hunting again! 

Barbara:  if you had asked for your agreement in writing  up front, at least you would have some control over your job title, duties, and benefits. Now you have little-to-none, and all you can do is make a request  to the management to honor that verbal agreement you think you made.  You have to hope that will  do so.

To C.J.:  If you have a written job description you are certainly within your rights to review it with your new boss so that there is no misunderstanding of who is responsible for what, but your new boss can and probably will change things to suit his talents and his taste.  If you can't be flexible, you may be in for a rough time of it. 

Before either Barbara of C.J. throw in the towel, they should consider how they might turn their respective job situation around. It's never fun when  your new boss’s has the personality of a fly, or his work and communication style make you want to retch, but keep one thing in mind THEY didn’t pick YOU either — their predecessors did!  They are as "stuck" with you as you are with them and it's in both your best interests to work things out. Consider that an overly-authoritarian manner may be due to a lack of confidence as this person is trying to establish himself in a new role and he knows you are loyal to the former boss!  You may improve your relationship and work environment significantly if you starting sending the message that you are both on the same side as you both work for the same company.  Show that you are committed to being on their team, working towards common goals. If your boss seems most comfortable doing your old tasks, try to find something new or different that you could take on.   If you can put your personal feelings aside and do a great job, you may find that the pressure eases and the new boss actually becomes very supportive of you and your career.  However, as I suggested to Steve, begin job hunting (quietly, please) just in case things don’t improve.  Doing this will ease some of the pressure you feel.  Make sure that  you do a thorough and honest assessment of any new offers before you accept them, and be sure to get those agreements IN WRITING! You already know that you’ll be a lot better off if you do!

If any of these people need to leave quickly, they need not be too concerned about how one quick departure will look to future employers --their  resumes will show employers that they are NOT chronic job hoppers! They will simply explain that the job they thought  they were hired to do never materialized and they feel it is in their best efforts to find something more in harmony with thier career goals.  All of these potential job seekers can always obtain personal references from their previous jobs -- also quite acceptable under the circumstances.

  


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© 2006 all rights reserved, Alison Blackman Dunham  No part of "Ask Alison" may be reprinted, quoted, or used or copied in any manner without approval of the author. Advice in "Ask Alison" is based on what works in the real world, and is not a substitute for professional counseling.  For permissions write: advicesisters@advicesisters.net